Open a case
Form SB-7, the proper way in. Two minutes now saves two weeks later.
Five small offices in cities that stay up late. Pick the nearest one, or don't: the coffee is equally bad everywhere, and the work happens online anyway.
Open a case
Form SB-7, the proper way in. Two minutes now saves two weeks later.
For questions, introductions and photos of strange error messages.
The night line
Answered after midnight, when bugs are most talkative.
+00 000 000 0000
Post
For the old-fashioned and the subpoenaed.
Slowburn, 4th floorFourth floor, slow lift, slower detective. The coffee machine is older than most of our clients' codebases.
Staroměstské náměstí, fourth floor. Ring twice; the detective is not ignoring you, he is getting up.
Dark by four in winter, which suits the work. Most bugs reported after midnight end up here.
Every closed case, filed by suspect. Ask nicely and they'll show you the 2019 cache incident.
A small office over a bakery. Case files arrive smelling of cinnamon, which helps.
For bugs that only appear in summer, under load, when everyone is on holiday.